Withdrawals Back to Your Wallet
When you want your balance back in your bKash, Nagad or Rocket wallet, head to the cashier and choose Withdraw. You will enter your registered wallet number — it must match the number on file with your account — and the amount you want to pull out. Before a withdrawal is processed, the system checks that your account verification is complete; if
it is not, you will be prompted to finish that step first. We do not publish a fixed processing window because wallet rails vary, but we do confirm every request before it leaves our end. Track the status from your transaction history tab.
- Open Withdraw — Go to the cashier, select Withdraw and choose the wallet you want to receive the funds.
- Enter your wallet number — Type in your registered bKash, Nagad or Rocket number — it must match your account records.
- Set the amount — Enter how much you want to withdraw. The cashier will show the minimum and any applicable limit for that method.
- Submit and track — Confirm the request and follow its status in your transaction history tab until the wallet credits you.